About Us - Tote Casino

Who we are

Tote Casino is an online casino for players in the United Kingdom. One account gives you the whole site, in a desktop browser or on a mobile device, with nothing to download.

Our lobby comes from established game studios and holds:

• Slots, from three-reel games to multi-line titles with bonus rounds.
• Live tables, with roulette, blackjack and baccarat dealt by a studio host in real time.
• Jackpots, including pooled prizes that grow until a player wins.
• Software table and card games, for players who prefer their own pace.

Rules, stake ranges and return-to-player figures are shown inside each game before you stake anything.

What we stand for

Our commitments are short enough to state in full:

1. Fair play. Games run on random number generators built by the studios that supply them, not on your balance or your history.
2. Clear terms. Wagering requirements, withdrawal conditions and game contributions are set out in the promotion terms and in the cashier.
3. Fast payouts. We approve withdrawals as soon as our checks allow, within the processing times shown in the cashier for each method.
4. Safer gambling. Deposit limits, breaks and account closure sit in your account settings and apply as soon as you set them.
5. 18+ only. Gambling is for adults. We check the age and identity of everyone who registers, and an account that cannot be verified is closed.

How we look after players

Account verification

We hold a gaming licence, so we are required to know who our players are. At registration, and sometimes later, we ask for proof of identity, address and ownership of your payment method. Our team checks the documents and tells you when the account is clear.

Secure payments

Deposits and withdrawals run through the cashier. Your details are encrypted in transit, the methods open to you are listed with their limits, and money returns to the method you deposited with wherever the provider allows it.

Support at any hour

Our team is available around the clock, every day of the year, by e-mail at support@casino-tote.co.uk and on the live chat on this site. If a payment, bonus or game round has not worked as expected, send us the date and time and we will look into it.

Safer gambling at Tote Casino

Gambling should stay something you can afford. These tools are free and take effect as soon as you set them:

• Deposit limits per day, week or month, within the limits shown in your account.
• Reality checks that interrupt play with a reminder of how long your session has run.
• Time-outs that lock the account for a short, fixed period.
• Self-exclusion for a longer period, during which we close the account to play and stop our marketing.